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Post by Ladyhedgehog on Jul 28, 2013 12:21:40 GMT -8
I'm on a MacBook Pro from late 2012 and I was playing this game for about ten minutes. Then I got the quest to go to flight school, so I did and I passed it and when I came out... no dragon. My journal tells me my dragon levelled up but he's not there. I've tried reloading and it told me I hadn't done the flight school yet.
Which I obviously can't do because I have no dragon.
Does anyone know how to fix this? I was enjoying this game.
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Post by Skips on Jul 28, 2013 13:19:53 GMT -8
I'm on a MacBook Pro from late 2012 and I was playing this game for about ten minutes. Then I got the quest to go to flight school, so I did and I passed it and when I came out... no dragon. My journal tells me my dragon levelled up but he's not there. I've tried reloading and it told me I hadn't done the flight school yet. Which I obviously can't do because I have no dragon. Does anyone know how to fix this? I was enjoying this game. This seems to be happening to a lot of people recently, so I'm sorry to say that I don't, sorry, but they should be working on fixing it right now ouo Admin might be able to help you more than me, but I think the only thing to do right now is just wait for a little bit until it's sorted :/ I'm really sorry this has happened to you! If it's any consolation, you're free to chat to us here on the forum about anything - School of Dragons, How to Train Your Dragon etc. in the meantime. We'd love for you to join us - the more the merrier! >u< of course you don't have to or anything, it's just something to do if you're bored |
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Post by Eli on Jul 28, 2013 17:20:52 GMT -8
I have had this exact problem twice now. Reloading doesn't work and it's happening across multiple browsers.
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Post by BaiLong on Jul 29, 2013 7:10:15 GMT -8
I have had this exact problem twice now. Reloading doesn't work and it's happening across multiple browsers. After i play 30 minutes,i going to refresh the wed page , but after refresh , i can't not see where my dragon go , can any one tell me how to re summon my dragon back ? |
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Post by djstudley on Jul 29, 2013 8:41:08 GMT -8
I just started playing today and this problem is happening to me. I won't let me into the lab to do a quest because I don't have a dragon.
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Post by Brynjolf on Jul 29, 2013 8:59:41 GMT -8
I'm on a MacBook Pro from late 2012 and I was playing this game for about ten minutes. Then I got the quest to go to flight school, so I did and I passed it and when I came out... no dragon. My journal tells me my dragon levelled up but he's not there. I've tried reloading and it told me I hadn't done the flight school yet. Which I obviously can't do because I have no dragon. Does anyone know how to fix this? I was enjoying this game. Hey, Ladyhedgehog! Sorry about this bug. We've received a couple reports on this issue and our production team is looking into fixing it. Could you please let us know what browser and operating system you were using? Thanks! |
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Post by Brynjolf on Jul 29, 2013 9:00:25 GMT -8
I'm on a MacBook Pro from late 2012 and I was playing this game for about ten minutes. Then I got the quest to go to flight school, so I did and I passed it and when I came out... no dragon. My journal tells me my dragon levelled up but he's not there. I've tried reloading and it told me I hadn't done the flight school yet. Which I obviously can't do because I have no dragon. Does anyone know how to fix this? I was enjoying this game. This seems to be happening to a lot of people recently, so I'm sorry to say that I don't, sorry, but they should be working on fixing it right now ouo Admin might be able to help you more than me, but I think the only thing to do right now is just wait for a little bit until it's sorted :/ I'm really sorry this has happened to you! If it's any consolation, you're free to chat to us here on the forum about anything - School of Dragons, How to Train Your Dragon etc. in the meantime. We'd love for you to join us - the more the merrier! >u< of course you don't have to or anything, it's just something to do if you're bored Thanks for helping out your fellow Vikings, Skips! |
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Post by Brynjolf on Jul 29, 2013 9:01:56 GMT -8
I have had this exact problem twice now. Reloading doesn't work and it's happening across multiple browsers. Thanks for letting us know, Eli. Could you tell us what browsers you experienced this problem along with the operating system and computer you were using? And do you remember where your character was or if you were doing any quests when this issue occurred? Any context you can provide would be really helpful. Thanks! |
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Post by Brynjolf on Jul 29, 2013 9:03:47 GMT -8
I have had this exact problem twice now. Reloading doesn't work and it's happening across multiple browsers. After i play 30 minutes,i going to refresh the wed page , but after refresh , i can't not see where my dragon go , can any one tell me how to re summon my dragon back ? Hey, BaiLong. We're looking into this issue and trying to fix it as quickly as possible. What browser, operating system, and computer were you using? Could you please tell us where you were at in the game when this issue occurred? Thanks! |
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Post by divarascka on Jul 29, 2013 9:08:14 GMT -8
I'm using Chrome on windows XP and had the problem after I reloaded the page because of a loading issue. Now it won't let me take my dragon to the Hatchery to make him grow  |
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Post by Brynjolf on Jul 29, 2013 9:08:32 GMT -8
I just started playing today and this problem is happening to me. I won't let me into the lab to do a quest because I don't have a dragon. Hey, djstudley! Sorry for the inconvenience. We're working on figuring out what's causing this issue so any information you can provide would help us a lot. First, what browser, operating system, and computer were you using when this problem occurred? Do you recall what mission you were on, what area you were in, if you refreshed the page, etc.? Any context surrounding this bug would be appreciated. Thanks! |
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Post by djstudley on Jul 29, 2013 9:27:41 GMT -8
I just started playing today and this problem is happening to me. I won't let me into the lab to do a quest because I don't have a dragon. Hey, djstudley! Sorry for the inconvenience. We're working on figuring out what's causing this issue so any information you can provide would help us a lot. First, what browser, operating system, and computer were you using when this problem occurred? Do you recall what mission you were on, what area you were in, if you refreshed the page, etc.? Any context surrounding this bug would be appreciated. Thanks! Thanks for the prompt reply. It was very early in the game... My first lab quest. Be cause it was so early, I just went ahead and created a new character and now I have made it past where I encounter the problem. I will let you know if it happens again. |
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Post by Brynjolf on Jul 29, 2013 9:36:13 GMT -8
I'm using Chrome on windows XP and had the problem after I reloaded the page because of a loading issue. Now it won't let me take my dragon to the Hatchery to make him grow Hey, divarascka. Thanks for the information. We'll look into this issue and find the bug that's causing this problem. We apologize for the inconvenience but thank you for your help and patience! |
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Post by Brynjolf on Jul 29, 2013 9:37:09 GMT -8
Hey, djstudley! Sorry for the inconvenience. We're working on figuring out what's causing this issue so any information you can provide would help us a lot. First, what browser, operating system, and computer were you using when this problem occurred? Do you recall what mission you were on, what area you were in, if you refreshed the page, etc.? Any context surrounding this bug would be appreciated. Thanks! Thanks for the prompt reply. It was very early in the game... My first lab quest. Be cause it was so early, I just went ahead and created a new character and now I have made it past where I encounter the problem. I will let you know if it happens again. Okay, thanks for the update! Please let us know if you experience any issues in the future. |
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Post by BaiLong on Jul 29, 2013 10:03:23 GMT -8
After i play 30 minutes,i going to refresh the wed page , but after refresh , i can't not see where my dragon go , can any one tell me how to re summon my dragon back ? Hey, BaiLong. We're looking into this issue and trying to fix it as quickly as possible. What browser, operating system, and computer were you using? Could you please tell us where you were at in the game when this issue occurred? Thanks! I'm using google Chrome on windows 7 ultimate? I reload the page because of a loading issue? Internet speeds in my area is not very good, and often asked reload the page,now i dont no how to take my dragon to the Hatchery to make him grow,because i have lost it :'( |
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