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Post by Lorelei on Jul 25, 2013 7:47:30 GMT -8
Page locks at the opening page with the letterer from the headmaster. the thing in the upper right corner is rotating and the pointer moves with the mouse but that is it. Whats up.
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Post by p3t3rsam on Jul 25, 2013 8:24:56 GMT -8
>Sometimes the page takes what feels like forever. If the gears are moving that means it's working. Have you ever just let it sit there and load for a bit?
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Post by p3t3rsam on Jul 25, 2013 8:27:15 GMT -8
If it still doesn't work I'd suggest refreshing your cache link |
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Post by Lorelei on Jul 25, 2013 8:58:44 GMT -8
Cleared the cache in Unity and let it try loading now for the past 15 Min.
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Post by momhb on Jul 25, 2013 9:08:31 GMT -8
ditto having exact same problem, in IE and Firefox, but its working just fine on my other laptop??
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Post by Brynjolf on Jul 25, 2013 9:16:16 GMT -8
Page locks at the opening page with the letterer from the headmaster. the thing in the upper right corner is rotating and the pointer moves with the mouse but that is it. Whats up. Hey, Lorelei. We are currently experiencing some technical issues regarding loading the game in multiple browsers. Our team is working on fixing this now, but if you could let us know what browser you were using when this occurred, that would help us a lot. Sorry for the inconvenience but thanks in advance for your assistance! |
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Post by Lorelei on Jul 25, 2013 9:23:06 GMT -8
I am using Chrome 28.0.1500.72 and operating system is windows 7
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Post by Brynjolf on Jul 25, 2013 12:48:33 GMT -8
I am using Chrome 28.0.1500.72 and operating system is windows 7 Thanks for the information, Lorelei. Our production fixed the loading error so you should be able to get back into the game. Please let us know if you experience any future loading issues or have any other questions. Thanks! |
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Post by something on Jul 29, 2013 6:33:52 GMT -8
i have the same problem but in the part after you make your viking {a small window pops up and says: starting your account] and it stayed on the window for a half hour before i refreshed my internet. then i let it sit over night, and after 9 hours nothing happened, well that's not true, the window said my character was idle for to long. I'm using a Mac OS X 10.6.3 with fire fox.
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Post by dudeskittle on Jul 29, 2013 21:30:28 GMT -8
same things happen to me but I got some good news for you guys I want to tell they say downloading new files after the char creation as they say 0/450 but let it download for some time then it will show 1/450 and when you reload your page it will show you 0/449 it means it downloads I know it takes too long time as it takes 15 mins to get 1/450 but we can do it if we want I will try to do it
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Post by Brynjolf on Jul 30, 2013 12:34:34 GMT -8
i have the same problem but in the part after you make your viking {a small window pops up and says: starting your account] and it stayed on the window for a half hour before i refreshed my internet. then i let it sit over night, and after 9 hours nothing happened, well that's not true, the window said my character was idle for to long. I'm using a Mac OS X 10.6.3 with fire fox. Hey there, Viking. We apologize for the inconvenience but thank you for letting us know about this issue. We'll look into what's causing this loading issue and get back to you with any updates. Thanks! |
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Post by Brynjolf on Jul 30, 2013 12:37:26 GMT -8
same things happen to me but I got some good news for you guys I want to tell they say downloading new files after the char creation as they say 0/450 but let it download for some time then it will show 1/450 and when you reload your page it will show you 0/449 it means it downloads I know it takes too long time as it takes 15 mins to get 1/450 but we can do it if we want I will try to do it Hi, dudeskittle. First, have you tried clearing your browser cache? This could help speed up the process. If you still experience loading errors, could you please tell us the browser, operating system, and computer that you are using? These details will help us figure out what the issue is and get you into the game as soon as possible. Thanks! |
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