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Post by Rayne on Aug 25, 2013 4:08:35 GMT -8
So, like a month ago I had an issue so I contacted Gaming@Schoolofdragons.. If you send a mail you get this auto-mail that they received the ticket. They helped me and the problem is fixed. but a week or so back I wanted to contact them again for another problem and I didnt get the auto-email at all. neither did they respond to my email.. Is this a problem with the team itself or something else?
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Post by Brynjolf on Aug 25, 2013 13:18:19 GMT -8
So, like a month ago I had an issue so I contacted Gaming@Schoolofdragons.. If you send a mail you get this auto-mail that they received the ticket. They helped me and the problem is fixed. but a week or so back I wanted to contact them again for another problem and I didnt get the auto-email at all. neither did they respond to my email.. Is this a problem with the team itself or something else? Hi, Rayne. We apologize for this. It may be that the email was missed by our team. What was the issue you were emailing about? Was it resolved? |
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Post by Rayne on Aug 26, 2013 1:10:11 GMT -8
So, like a month ago I had an issue so I contacted Gaming@Schoolofdragons.. If you send a mail you get this auto-mail that they received the ticket. They helped me and the problem is fixed. but a week or so back I wanted to contact them again for another problem and I didnt get the auto-email at all. neither did they respond to my email.. Is this a problem with the team itself or something else? Hi, Rayne. We apologize for this. It may be that the email was missed by our team. What was the issue you were emailing about? Was it resolved? I have both codes for Thunderdrum and whispering death. decided to activate my whispering death code first and that one didnt seem to work so I contacted the team and they helped me. now after awhile I decided to put the thunderdrum code aswell and that one didnt seem to work aswell. :/ |
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Post by Rayne on Aug 26, 2013 1:12:21 GMT -8
Hi, Rayne. We apologize for this. It may be that the email was missed by our team. What was the issue you were emailing about? Was it resolved? I have both codes for Thunderdrum and whispering death. decided to activate my whispering death code first and that one didnt seem to work so I contacted the team and they helped me. now after awhile I decided to put the thunderdrum code aswell and that one didnt seem to work aswell. :/ PS: got the thunderdrum code from a friend who didnt bother to play, I choose the whispering death with my own dvd. Maybe that is the cause of it it wont work? that you cant have both whispering and thunderdrum on a single account? |
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Post by Tempest on Aug 26, 2013 4:09:52 GMT -8
I have both codes for Thunderdrum and whispering death. decided to activate my whispering death code first and that one didnt seem to work so I contacted the team and they helped me. now after awhile I decided to put the thunderdrum code aswell and that one didnt seem to work aswell. :/ PS: got the thunderdrum code from a friend who didnt bother to play, I choose the whispering death with my own dvd. Maybe that is the cause of it it wont work? that you cant have both whispering and thunderdrum on a single account? You CAN have a Whispering Death and Thunderdrum on a single account. I do, and nothing went wrong (exceptthesameglitchthathappenedbuttheyfixedit c:) |
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Post by Rayne on Aug 26, 2013 8:01:32 GMT -8
PS: got the thunderdrum code from a friend who didnt bother to play, I choose the whispering death with my own dvd. Maybe that is the cause of it it wont work? that you cant have both whispering and thunderdrum on a single account? You CAN have a Whispering Death and Thunderdrum on a single account. I do, and nothing went wrong (exceptthesameglitchthathappenedbuttheyfixedit c:) Ok well, than that is certainly not the problem.. Two codes and both are invalid.. kind of frustrating especially when the team doesnt reply. xD |
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Post by Brynjolf on Aug 26, 2013 10:14:38 GMT -8
You CAN have a Whispering Death and Thunderdrum on a single account. I do, and nothing went wrong (exceptthesameglitchthathappenedbuttheyfixedit c:) Ok well, than that is certainly not the problem.. Two codes and both are invalid.. kind of frustrating especially when the team doesnt reply. xD Ah ok, thanks for the information, Rayne. We're terribly sorry about both the problems with the codes and that we missed your email. We'll make sure that doesn't happen again! Please let us know if you need anything else. |
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Post by Rayne on Aug 27, 2013 0:58:36 GMT -8
Ok well, than that is certainly not the problem.. Two codes and both are invalid.. kind of frustrating especially when the team doesnt reply. xD Ah ok, thanks for the information, Rayne. We're terribly sorry about both the problems with the codes and that we missed your email. We'll make sure that doesn't happen again! Please let us know if you need anything else. Well, the problem is that I've send a email multiple times and I dont get an auto-message nor reply. So, its not a single email getting missed by the team. :/ |
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