crashing again. :c

[rolo]

this is the third time it's happened today. it started late last night, but is still carrying on to today.

i run the game on google chrome, using an hp pavilion dv7 laptop. i'm going to try to defrag and clear browser history.

[Ailouros]

Same here. Had no problems last night, but now once it loads up the character, the game freezes and Unity Player crashes. :(( Not sure if it relates to the Berk area or not, as it's my first time over there with my character...

[LadyTwinkleFangs]

Hi everyone!

Am having the same exact problem with rolo. I have cleared cache, cleared browser history & reinstated Unity Player.
I use chrome and have a pc with windows 7.

Please see what you can do.

Thanks for everything!

[Brynjolf]

Aug 7, 2013 13:51:02 GMT -8 rolo said:

this is the third time it's happened today. it started late last night, but is still carrying on to today.

i run the game on google chrome, using an hp pavilion dv7 laptop. i'm going to try to defrag and clear browser history.

Thanks for bringing this to our attention! Our team is currently aware of this issue and are working quickly to get this resolved so that players like you are able to access the game. We apologize for the inconvenience and will be keeping everyone updated as new information becomes available. Please refer to our technical Support board for all the latest information. We truly appreciate your patience and understanding!

[Brynjolf]

Aug 7, 2013 14:20:58 GMT -8 LadyTwinkleFangs said:

Hi everyone!

Am having the same exact problem with rolo. I have cleared cache, cleared browser history & reinstated Unity Player.
I use chrome and have a pc with windows 7.

Please see what you can do.

Thanks for everything!

We're working on getting this resolved as soon as possible so that players like you are able to access the game again. We apologize for the inconvenience and will be keeping everyone updated as new information becomes available. Please refer to our Technical Support board, where we will be updating everyone with the latest information. Thanks for your patience and understanding!

[Brynjolf]

Aug 7, 2013 14:18:58 GMT -8 Ailouros said:

Same here. Had no problems last night, but now once it loads up the character, the game freezes and Unity Player crashes. ( Not sure if it relates to the Berk area or not, as it's my first time over there with my character...

Thanks for following up with us! Our team is already working on getting this resolved and will be keeping everyone updated as new information becomes available. Please refer to our technical Support board for all the latest information.

[LadyTwinkleFangs]

Much appreciated Brynjolf!

[rolo]

Aug 7, 2013 14:49:56 GMT -8 Brynjolf said:

Aug 7, 2013 13:51:02 GMT -8 rolo said:

this is the third time it's happened today. it started late last night, but is still carrying on to today.

i run the game on google chrome, using an hp pavilion dv7 laptop. i'm going to try to defrag and clear browser history.

Thanks for bringing this to our attention! Our team is currently aware of this issue and are working quickly to get this resolved so that players like you are able to access the game. We apologize for the inconvenience and will be keeping everyone updated as new information becomes available. Please refer to our technical Support board for all the latest information. We truly appreciate your patience and understanding!

thank you so much for the prompt response! this team has the fastest and most efficient support i have ever seen. it's really great not having to wait three days for an e-mail saying that my issue is being reviewed only to have answers a week later.

so keep it up!