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Post by Guest on Jul 30, 2013 14:19:33 GMT -8
So, I was playing on my account and had just completed the Fishing 101 quest. I bought the Improved Fishing Rod and used it to catch nineteen fish with the bait I was given. (One of them got away) I was headed to the Headmaster for my next quest when my dragon's stats disappeared. I thought they had just glitched, but when I turned around, my dragon was gone. I ran around for five minutes, but he didn't reappear. When I went to the Headmaster, he congratulated me for doing so good, blah blah blah, but then where my dragon's name should have been, it said {{dragon name}}. I then knew something was wrong. I restarted my game, but it didn't reappear. I then logged off and logged back on, but my own little Monstrous Nightmare was still gone. Please respond to this problem, Admin, because now I'm stuck on the wilderness quest because I can't light the fire. If you need my username, just ask.
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Post by Guest on Jul 30, 2013 14:29:11 GMT -8
Oh, and I'm using Windows 7 Home Premium and Google Chrome, if that helps.
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Gyro
New Student
Posts: 3 
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Post by Gyro on Jul 31, 2013 1:15:39 GMT -8
I had the same problem. What I did to fix it was delete my character, and make a new one. On the third try, my dragon stayed. If you're willing to re-do a couple of easy quests, this is a good way to sort it out, but unfortunately, I lost my gems to doing this, as a delete requires 50 gems. But at least I continued, and I do not have problems with disappearing dragons anymore, the game now works a charm~
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Post by Guest on Jul 31, 2013 8:01:23 GMT -8
I had the same problem. What I did to fix it was delete my character, and make a new one. On the third try, my dragon stayed. If you're willing to re-do a couple of easy quests, this is a good way to sort it out, but unfortunately, I lost my gems to doing this, as a delete requires 50 gems. But at least I continued, and I do not have problems with disappearing dragons anymore, the game now works a charm~ I would do that, but, unfortunately, I spent my gems on a new fishing rod. I think they should change that it requires fifty gems, though. Maybe just a stern warning would do the trick. |
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Post by Mistry on Jul 31, 2013 8:38:12 GMT -8
I had this same problem. Only, when I lost my Thunder Drum dragon on my third character (while doing the wilderness quest for Gobber like the first person above), I also lost my dragons on my first two characters. They're just simply not there when I log into any of my characters. This is unfortunate as I was all ready having problems with my first character not being able to pick up any quests. So it seems I basically cannot play the game despite having sunk a fair bit of money into it.
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Post by Brynjolf on Jul 31, 2013 9:00:44 GMT -8
So, I was playing on my account and had just completed the Fishing 101 quest. I bought the Improved Fishing Rod and used it to catch nineteen fish with the bait I was given. (One of them got away) I was headed to the Headmaster for my next quest when my dragon's stats disappeared. I thought they had just glitched, but when I turned around, my dragon was gone. I ran around for five minutes, but he didn't reappear. When I went to the Headmaster, he congratulated me for doing so good, blah blah blah, but then where my dragon's name should have been, it said {{dragon name}}. I then knew something was wrong. I restarted my game, but it didn't reappear. I then logged off and logged back on, but my own little Monstrous Nightmare was still gone. Please respond to this problem, Admin, because now I'm stuck on the wilderness quest because I can't light the fire. If you need my username, just ask. Thanks for bringing this to our attention, Viking. We've received reports about this bug and have been working on finding and fixing the issue. We'll take the information you provided and relay it to our production team. Stay tuned for any updates. Thanks for your patience. |
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Post by Brynjolf on Jul 31, 2013 9:03:35 GMT -8
I had this same problem. Only, when I lost my Thunder Drum dragon on my third character (while doing the wilderness quest for Gobber like the first person above), I also lost my dragons on my first two characters. They're just simply not there when I log into any of my characters. This is unfortunate as I was all ready having problems with my first character not being able to pick up any quests. So it seems I basically cannot play the game despite having sunk a fair bit of money into it. Hi, Mistry. We're sorry for this problem and are working on fixing it right away. Could you please let us know what browser, computer, and operating system you were using when this occurred? We want to help you as soon as we can. Thanks! |
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Post by Guest on Aug 1, 2013 9:42:41 GMT -8
It's back!!!!!!! I logged back in today and my little dragon was back! However, it would still be nice for you to fix this so that I don't freak out again.  |
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Post by Brynjolf on Aug 1, 2013 10:07:56 GMT -8
It's back!!!!!!! I logged back in today and my little dragon was back! However, it would still be nice for you to fix this so that I don't freak out again. Thanks for the update! We'll continue to work on fixing this bug. Please let us know if you experience any issues in the future and we'll do our best to help out. |
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