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Post by Lupini on Jul 29, 2013 7:43:03 GMT -8
School of dragons admins,
I have been playing in the flying school and every time I finnish a level it freezes and I have to refresh the page. This is very aggravating.
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Post by Guest on Jul 31, 2013 8:10:33 GMT -8
I've had the exact same problem, except it doesn't happen all the time, just often. Sometimes it happens as I try to open the game for the first time that day.
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Post by Brynjolf on Jul 31, 2013 9:08:25 GMT -8
School of dragons admins, I have been playing in the flying school and every time I finnish a level it freezes and I have to refresh the page. This is very aggravating. Hey, Lupini. We apologize for this issue and are working on fixing it. First, have you tried clearing your browser cache? This may help speed things up and lessen freezes. Also, what browser, computer, and operating system were you using when you experienced this problem? We'll pass your information along to our production team so they can figure out what's going on and find a solution. Thanks! |
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Post by Brynjolf on Jul 31, 2013 9:11:09 GMT -8
I've had the exact same problem, except it doesn't happen all the time, just often. Sometimes it happens as I try to open the game for the first time that day. Hi! Sorry about this issue. As we told Lupini, it may help to clear your browser cache. If the problem still persists, what computer, browser, and operating system were you using when these problems occurred? Thanks for your help and we'll update you as we make progress on this issue. |
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Post by Brynjolf on Jul 31, 2013 9:23:07 GMT -8
School of dragons admins, I have been playing in the flying school and every time I finnish a level it freezes and I have to refresh the page. This is very aggravating. As a follow-up, when did you start experiencing this issue? Did you always have this problem or is it a recent occurrence? Thanks. |
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Post by Lupini on Aug 1, 2013 1:26:53 GMT -8
Thank you for getting back to me.
I was using a mac that is running OSX and I was using safari. This occurred a couple of days ago because that was the last time I played.
I hope this helps solve this problem
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